Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52Crews deliver relief in Mount Pleasant Residents give high marks on Citizen Survey Two weeks after Hurricane Matthew battered the South Carolina coast in October with high winds and rainfall that caused widespread flooding, the extent of the damage was still being revealed. In an effort to remove debris caused by the storm, officials from the Town of Mount Pleasant requested assistance from the City of Greer under a mutual aid agreement the municipalities made a decade ago. “This is the first time either Mount Pleasant or Greer has requested assistance under the agreement. It provides peace of mind knowing that there are others with the skills and equipment ready to help in a time of need,” Greer City Administrator Ed Driggers said. “Matthew was a historic storm that devastated our coast. We know that Greer could just as easily bear the brunt of a historic ice storm this winter.” The City of Greer dispatched a pair of two-man crews and equipment from its Public Services Depart- ment to Mount Pleasant. The crews spent two weeks in the coastal town, clearing 121 truckloads of debris from neighborhoods. Under the terms of the reciprocal agreement, the Town of Mount Pleasant will reimburse the City of Greer through FEMA funds for the crews’ expenses. The City of Greer is a safe community with a high quality of life and excellent emergency services accord- ing to results from the National Citizen Survey com- pleted last fall by city residents.   The city contracted with the National Research Center for the second time since 2012 to conduct the survey and obtain statistically valid data concerning resident satisfaction with community amenities and the services provided by local government.   The National Citizen Survey provides residents’ opinions across eight central facets of community: safety, mobility, natural environment, built environ- ment, economy, recreation and wellness, education and enrichment, and community engagement.   “The National Citizen Survey is an important part of the feedback system the city has in place,” assistant city administrator Mike Sell said. The best way to en- courage good performance is to measure it and the best measure of government performance is citizen satisfac- tion.”   Survey results revealed that 88% of respondents rated the city as an excellent or good place to live, a seven-percent increase over the 2012 survey. Neigh- borhood safety enjoyed an eight-percent increase over previous results as 91% of respondents claimed they felt safe in neighborhoods. That number was 88% in the central business district.   Those numbers corresponded to results for the city’s police and fire services, which earned strong votes of confidence from residents. The fire department received 95% good and excellent ratings, while the po- lice department enjoyed a 90% rating.   Of the 91 total items for which comparisons were available, 73 items were rated similarly in 2012 and 2015. Four items showed a decrease in ratings and 14 showed an increase in ratings.   Based on results of the 2012 survey we made an effort to promote residential recycling and created the Greer Connect app to make it easier for residents to contact the city with questions or concerns.”   Those positive efforts were reflected in the new survey as both items surpassed target ratings in 2016.   Survey results are available under the Quick Links menu at www.cityofgreer.org. 11